Fossil has rolled again its smartphone app on Google Play retailer from model 5.01 to 4.9.2. Many customers have complained on social media in regards to the new software program because it got here throughout as an unfinished product.
The adjustments have been launched just a few weeks in the past to coincide with the disclosing of a bunch of Fossil Gen 6 hybrids. On the time, the corporate mentioned the consumer interface is clearer and higher laid out than beforehand. The brand new and previous hybrid watches acquired a round menu that’s fairly nifty. The corporate mentioned it has additionally simplified on-boarding and set-up of Alexa, and there’s an computerized, good step purpose. The app additionally added dynamic playing cards with purpose celebrations and extra.
Plenty of issues with the software program
The issue was the software program was buggy and many individuals weren’t followers of the brand new consumer interface. For instance, the music controls have been unintuitive as they disguise the quantity and former/subsequent buttons underneath a second layer, the house web page relegates well being information to the background, customisation choices have been restricted, of us referred to the brand new dynamic playing cards as “advertisements” and extra.
To make issues worse, some features didn’t make the lower for the brand new software program as a result of there was not sufficient time to combine them. Fossil representatives mentioned that these will are available time.
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Many customers took to Reddit and the Google Play retailer to voice their complaints. A few of them managed to downgrade the software program. However the app acted aggressively, prompting them to improve to model 5.0.
Fossil rolls again app
In a little bit of a turnaround, Fossil has now eliminated this model of the software program from the Google Play Retailer. It’s again to quantity 4.9.2.
Customers are getting the notification to replace their app. So if they’re on model 5, this may “replace” (downgrade) them to the older software program.
The issue is whenever you launch the 4.9.2 app, you would possibly get a message that the software program is old-fashioned and must be up to date! For those who settle for, it then takes you to the Play Retailer however as a result of Fossil have pulled model 5, it’s possible you’ll get caught in a loop!
The workaround in the event you get this message appears to be merely to hit the again button on the Android interface. Or you possibly can disable the Wi-Fi/Cell information to cross that popup. Or delete the app out of your cellphone solely and reinstall it from the Google Play Retailer.
Maybe it’s the unveiling of the Gen 6 hybrids which prompted Fossil to hurry out model 5.0 of the software program out earlier than it was prepared for public launch. Regardless of the causes, it’s good that the corporate has recognised its mistake and listened to its consumer base. Hopefully they’ll patch issues up now and re-release the brand new software program correctly.
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