There’s a massive server outage which has effected Fitbit Cost 5 homeowners throughout the globe. The sync providers have been down for the previous few hours. After first denying, the corporate has lastly acknowledged that there’s a drawback.
Important studying: High health trackers and well being devices
We suspected one thing was amiss when there was an enormous spike in visits to the web page on our web site that explains what to do in case your Fitbit is just not syncing. There are a few fixes you possibly can strive resembling restarting the gadget, updating the software program, restarting the Bluetooth connection and extra. Nevertheless, the fault this time is completely at Fitbit’s finish.
And after spending the morning saying it was particular person person points that could possibly be resolved through normal bother taking pictures steps, Fitbit has lastly admitted that it’s a widespread problem and never particular person person error. It’s about time.
They need to have carried out this hours in the past. All of the denials brought about was confusion and folks looking out boards and social media to see whether or not others had been having comparable issues.
It appears, the corporate is having technical points which manifested as sync issues for homeowners of Cost 5, and particularly these which are on App model 3.65. Different units don’t see to be affected. Customers reported they had been unable to sync their Cost 5 with the smartphone app. In keeping with downdetector.com, the issue appeared round 6 AM London time.
What to do?
The factor to recollect when this occurs is to not panic. Delete the app and also you’re simply creating further work for your self as you have to to reinstall all the pieces as soon as once more. The factor to do is simply to go about utilizing the gadget as traditional, however leaving the sync till the servers are again up and operating.
These types of issues make you marvel why Fitbit doesn’t retailer a replica of all of your information regionally in your smartphone. Maybe an effort to maintain the scale of the database in your native gadget as small as potential. However this appears to be the trade normal as most different firms do the identical.
Like this text? Subscribe to our month-to-month e-newsletter and by no means miss out!